PRIVACY POLICY
Last updated 23 June, 2023
This privacy notice for KEONBAE Ltd (doing business as S’MORE Taste of Asia) (‘S’MORE Taste of Asia’, ‘we’, ‘us’, or ‘our’), describes how and why we might collect, store, use, and/or share (‘process’) your information when you use our services (‘services’), such as when you:
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Visit our website at https://www.smoreasia.com/ , or any website of ours that links to this privacy notice
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Engage with us in other related ways, including any sales, marketing or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at info@smoreasia.com.
SUMMARY OF KEY POINTS
This summary provides key information from our privacy notice, but you can find out more details about any of these topics by using our table of contents below.
What personal information do we process? When you visit, use, or navigate our services, we may process personal information depending on how you interact with S’MORE Taste of Asia and the Services, the choices you make, and the products and features you use.
Do we process any sensitive information? We do not process any sensitive information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your personal information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located, the applicable privacy law may mean you have certain rights regarding your personal information.
How do your exercise your rights? The easiest way is by visiting https://smoreasia.com/contact, or by contacting us on info@smoreasia.com. We will consider and act upon any request in accordance with applicable data protection law.
TABLE OF CONTENTS
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WHAT INFORMATION DO WE COLLECT?
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HOW DO WE PROCESS YOUR INFORMATION?
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WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
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WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
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DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
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HOW LONG DO WE KEEP YOUR INFORMATION?
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HOW DO WE KEEP YOUR INFORMATION SAFE?
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DO WE COLLECT INFORMATION FROM MINORS?
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WHAT ARE YOUR PRIVACY RIGHTS?
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CONTROLS FOR DO-NOT-TRACK FEATURES
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DO WE MAKE UPDATES TO THIS NOTICE?
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HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
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HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECTED FROM YOU?
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WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us.
We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services, when you participate in in activities on the services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect may include the following:
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Names
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Phone numbers
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Email addresses
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Delivery address
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Billing address
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Debit/credit card number
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Wix Payment. You may find their privacy policy here: https://www.wix.com/about/terms-of-payments.
All personal information that you provide to us must be truce, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
We automatically collect certain information when you visit, use or navigate the services. This information does not reveal your specific identity (name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytic and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
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Log and Usage Data. Log and usage data is service related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services and which we record in log files Depending on how you interact with us, this log data may include your iP address, device information. browser type, and settings and information about your activity in the services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity ertor reports (sometimes called 'crash dumpsi), and hardware settings)
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Device Data. We collect device data such as information about your computer, phone. tablet, or other device you use to access the services. Depending on the device used, this device data may include information such as your IP address (or proxy serven) device and application identification numbers location. browser type, hardware model, Internet service provider and/or mobile carer, operating system, and system configuration information
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Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the services. For example. we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your I address) You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device
However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION
We process your personal information for a variety of reasons, depending on how you interact with our services, including:
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To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
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To respond to user inquiries support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
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To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
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To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our services.
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To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes. if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see WHAT ARE YOUR PRIVACY RIGHTS? below
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To deliver targeted advertising to you. We may process your information to develop and display personalised content and advertising tailored to your interests, location, and more.
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To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
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To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
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To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and
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promotional campaigns that are most relevant to you,
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To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
The General Data Protection Regulation (GOP) and UK GOP require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
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Consent. We may process your information if you have given us permission die consent to use your personal information for a specific purpose. You can withdraw your consent at any time Learn more about withdrawing your consent.
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Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services. or at your request prior to entering into a contract with you.
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Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh our interest and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
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Send users information about special offers and discounts on our products and services
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Develop and display personalised and relevant advertising content for our users
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Analyse how our service are used so we can improve them to engage and retain users
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Support our marketing activities
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Diagnose problems and/or prevent fraudulent activities
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Understand how our users use our products and services so we can improve user experience
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Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
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Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may need to share your personal information in the following situations:
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Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
5. DO WE USE COOKES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (eg. because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@smoreasia.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (il) to request rectification or erasure, (il) to restrict the processing of your personal information; and (iv) if applicable, to data portability. in certain circumstances, you may also have the right to obiect to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information. you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by replying 'STOP' or 'UNSUBSCRIBE' to email that we send, or by contacting us using the details provided in the section HOW CAN YOU CONTACT US ABOUT THIS NOTICE? below. You will then be removed from the marketing lists. However, we may still communicate with you - for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services.
If you have questions or comments about your privacy rights, you may email us at info@smoreasia.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
California Civil Code Section 1798.83, also known as the Shine The Light law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year, if you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems.
12. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this privacy notice from time to time. The updated version will be indicated by an updated Revised date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at info@smoreasia.com or contact us by post at:
KEONBAE Ltd
18 Royal Crest Avenue
London. England E16 2PR
United Kingdom
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review update, or delete your personal information, please visit: https://smoreasia.com/contact.